Privacy Policy

✅ TRPOTELS – Privacy Policy (Short Summary for Website)

Effective Date: [Insert Date]

This Privacy Policy (“Policy”) explains how TRPOTELS, operated under TRP HOTELS & RESORTS PRIVATE LIMITED (registered in Gwalior, India), collects, uses, discloses, and safeguards your personal information when you use our website or mobile application (collectively, the “Platform”).

By using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Platform.

1. Legal Basis

This electronic record is in accordance with:

The Information Technology Act, 2000, and related rules.
Section 43A and Rule 4 of the IT Rules, 2011.
For users in the EU: General Data Protection Regulation (GDPR).

2. Information We Collect

a. Personal Data

Includes: name, phone number, email, gender, address, ID details, and booking history – collected during registration, booking, customer support, etc.

b. Non-Personal Data

Includes: IP address, browser type, device type, operating system, and usage data – collected via cookies and analytics tools.

3. How We Collect Data

During account registration and hotel booking.
Automatically through cookies, IP tracking, and web beacons.
When you contact our support team.

4. Use of Your Data

We may use your information to:

Process bookings and payments.
Personalize your experience.
Send booking confirmations and promotional emails.
Improve our services and security.
Comply with legal obligations.

You can opt-out of marketing communications at any time by emailing us at: support@trpotels.com

5. Data Sharing & Disclosure

We do not sell or rent your personal data.

However, we may disclose data:

To partner hotels (for booking fulfillment).
To law enforcement or under legal orders.
In case of merger/acquisition of the company.

6. Your Rights (Especially for EU Residents)

You have the right to:

Access your data
Request correction or deletion
Object to data processing
Withdraw consent
Request data portability

To exercise these rights, email us at: admin@trpotels.com

7. Data Security

We take appropriate security measures to:

Protect against unauthorized access or misuse
Store data securely on cloud-based, encrypted systems
Limit employee access to necessary information only

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.

9. Children’s Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Policy Updates

We may update this policy occasionally. Changes will be posted on this page with an updated effective date. Continued use of the platform constitutes your acceptance of the changes.

11. Contact Us

For any privacy-related concerns or data requests, please contact:

TRP HOTELS & RESORTS PRIVATE LIMITED
Registered Office: Gwalior, Madhya Pradesh, India
📧 Email: support@trpotels.com

🌐 Website: www.trpotels.com